Just about every consumer has heard of the Better Business Bureau, but do you really know what the Better Business Bureau can do for you as a consumer?
All you need to know about the Better Business Bureau
The Better Business Bureau has been operating for almost 8 decades, and when a company meets all the requirements and guidelines, then the Better Business Bureau will allow that business to be accredited by them, which allows the company to use their seal of approval on their business website, logos, and products.
In the United States and Canada, it is often known just as the BBB. People in the United States and Canada who want to know if a business is trustworthy will often look first with the BBB. Like the Federal Trade Commission, the BBB is a non-profit organization dedicated to protecting consumers from scammers.
Check first with the BBB
A consumer can check with the Better Business Bureau about any business, charity, company, or organization. If you do this, then you will be protected from being scammed. The business, charity, company, and organization can be in your hometown or online, and you can check all reviews, complaints, and reports on them, so you are protected.
The BBB will only give a company or business their special seal of approval when they meet all requirements and standards. You will be able to distinguish from scams, such as new companies that are offering something that seems too good to be true, then the BBB Every business that has possessed the high standards, followed the rules and guidelines, then that business is a part of the Better Business Bureau. The business must be honest, follow ethics, and all high standards to have the seal of approval from the BBB.
Filing a complaint
The Better Business Bureau will start by collecting all the information available about a business, then any complaints that are given to the BBB by consumers will be added to the file, then the BBB will contact the owner of the company, so the owner can resolve any problem that has caused them to file a complaint with BBB. If the owner of the company does resolve the problem, then the negative comment is removed from his file.